Deleting your data and account

Deleting from the app

1. Open Nursea and go to the Me tab in the bottom menu.
2. Open the “Privacy and my data” section.
3. To delete everything including your account, tap “Delete my account”; to keep your account and delete only your records, tap “Delete all my data”.
4. Read the warning and confirm. Because the action cannot be undone, confirmation is asked twice.

What gets deleted

• The encrypted database on your device: baby profile, all tracking records, illness episodes, pregnancy records, journal and memories.
• Photos saved by the app.
• App settings and reminders.
• “Delete my account”: your cloud account and all backup records and photos on the server.
• “Delete all my data”: if cloud backup is on, your backup records and photos on the server are deleted too; your account remains.

Deletion cannot be undone. If you want to keep your records, export them before deleting.

What is not deleted or is kept

• Subscription and purchase records are held by Apple and Google. Deleting your account does not cancel your subscription; cancel it separately in your App Store or Google Play account settings.
• Order and invoice records may be retained for the period required by applicable law.
• Ad-measurement events previously transferred to Meta are subject to Meta’s own retention rules (facebook.com/privacy/policy).

If you want a backup first

The “Export my data” option on the same screen gives you all your records and photos as a single file. You can keep that file and import it later.

If you cannot access the app

If you lost your phone or removed the app, write to us from the e-mail address linked to your account to have your account and associated data deleted; we complete requests within 30 days at the latest: [email protected]